Thank you for your business!! You are buying a handmade product directly from the manufacturer, so we need a little time to get your order made. We process retail orders once a week on Mondays for orders placed up thru Sunday night at Midnight Central Time. Since we don’t make it until you order it, we can get a little backed up when things get really busy. So, please be patient with us. If you need your product sooner, we encourage you to use our global network of over 100 retailers. Our interactive map will help you find your nearest retail store or online retailer.
All of our rubs are truly handmade in very small batches; we do not back-stock our rubs. This ensures the freshest, highest quality, and most consistent rubs available. Our commitment to producing handmade, small batch, and truly artisanal rubs is without peer.
We ship via the USPS Priority Mail and being centrally located near Kansas City, orders are generally delivered in 1 to 3 days of shipping time. We use the US Postal Service for all of our shipping because we’ve compared rates and the USPS offers a dependable, high quality service with the least expensive shipping rates for our customers. Additionally, all orders placed through our shopping cart will also include electronic delivery confirmation, so you’ll be able to track your package on-line as it makes its way to your door.