You are purchasing a handmade-to-order product directly from the manufacturer. Because we need a little time to get your rub made, we process orders a couple times a week. Since we don’t make it until you order it, we can get a little backed up when things get really busy. So, please be patient with us. Your order should ship within 2-3 business days of order placement. If you need your product sooner, we encourage you to use our global network of over 100 retailers. Our interactive map will help you find your nearest retail store or online retailer.
All of our rubs are handmade in very small batches in our own facility. They are NOT made at a big industrial co-packer (where over 98% of our competition are made) and we do not bulk-produce our rubs. This ensures the freshest, highest quality, and most consistent rubs available anywhere in the world. Our commitment to producing handmade, small batch, and truly artisanal rubs is without peer.
We ship via the USPS Priority Mail and being centrally located near Kansas City, orders are generally delivered in 1 to 3 days of shipping time. We use the US Postal Service for all of our shipping because we’ve compared rates and the USPS offers a dependable, high quality service with the least expensive shipping rates for our customers. Additionally, all orders placed through our shopping cart will also include electronic delivery confirmation, so you’ll be able to track your package on-line as it makes its way to your door.